Woolworths is stepping up efforts to get food to elderly and other vulnerable people who are stuck at home as the coronavirus spreads.
The supermarket is rolling out an $80 box of basic groceries that will be delivered to isolated people by Australia Post and other distribution channels.
The box includes meals, snacks and a few essential items, and can’t be customised. It can be ordered online from this week in the ACT, NSW and Victoria.
Orders should arrive in two-to-five working days and phone support will be available for people who are not comfortable ordering online.
Other states will be added in coming weeks.
Woolworths said last week it would cut hours at more than 40 of its supermarkets across Australia to allow them to focus on orders for vulnerable customers.
The government has urged Australians over the age of 70 to stay at home for their own protection as the nation’s coronavirus tally reaches more than 4000 cases, with 17 deaths.
The $80 price includes contactless doorstep delivery by Australia Post and Woolworths has said it won’t make a profit from the service.
Woolworths said people who could shop for families or friends who were isolated should do so, to limit demand on the online service.
“There will be some in our community who don’t have that option, and we need your help to put the most vulnerable first,” Woolworths Group CEO Brad Banducci said on Monday.
Woolworths will also use DHL Supply Chain and delivery companies Sherpa and Drive Yello to get keep its online orders flowing.
The retailer has been offering priority assistance home deliveries since March 13, to help the elderly, those with disabilities, and those in mandatory isolation.’
Customers can apply for priority assistance at woolworths.com.au/priorityassistance