How you can get your prescription orders anytime, anywhere

Too sick to get out of bed? Or your doctor’s booked out and can’t fit in your appointment?

Online health services are here to help.

Picture a community of Australian doctors that you can talk to from the comfort of your own home. Where you’ll get medical attention quickly and conveniently, whatever your lifestyle — with Instant Consult, the dream is a reality.

No more scheduling your day around a doctor’s appointment or staying ill because your GP’s too busy. What’s the answer? It’s as easy as an app. The medical help you need is just a few clicks away with Instant Consult’s range of services, perfect for busy professionals, parents on the go, or anyone seeking reliable healthcare at their convenience. All from an app on your phone, you’ll have instant access to fully qualified, registered, and experienced Australian doctors ready to help.

With GP wait times only set to increase year by year, online health services deliver a real solution to the ever-increasing pressure on our already burdened medical system. And Australians seem to think so, too. Since 2020, there have been more than 122 million online health consultations in our country.

How Instant Consult gets you medical help instantly

Open day & night

Open from 6am to midnight AEST every day of the week, Instant Consult ensures you get the medical help you need when you need it.

You don’t even have to book an appointment.

Simply open your app and start consulting with an available doctor instantly. It makes access to health care simpler and stress-free for regional Australians.

Licensed doctors

At Instant Consult, you’ll only talk to fully qualified and experienced Australian doctors.

All their online doctors are registered with the Australian Health Practitioner Regulation Agency (AHPRA).

With a rating system out of five stars, Instant Consult ensures you will connect with a doctor with only high star ratings based on other people’s experiences, ensuring a good fit every time.

With a rating system out of five stars, you’ll be able to pick and choose which doctors you’d like to work with based on other people’s experiences, ensuring a good fit each time.

 Safe and secure

Privacy is key when it comes to medical data, and Instant Consult has you covered.

They use 256-bit SSL certificates and data encryption to guarantee all your private medical information stays completely safe.

Medical documents have joined the future and gone digital, with all documents waiting in your inbox.

If eligible for an e-prescription you can have it sent via email or SMS safe and securely.

Medical requests made easy

How much effective medical help can you get online? A wide range of services.

Remember, Instant Consult lets you speak to a doctor via video call, so it’s similar to a face-to-face meeting.

Medical certificates for an employer, prescriptions, referrals, pathology requests, and radiology requests can all be successfully taken care of online without fuss.

Prescriptions direct to you

Through Instant Consult, you can be issued prescriptions and repeat prescriptions so long as it is clinically appropriate.

How does this work? ePrescriptions have been rolled out across Australia; after your consult, a token is sent directly to your email or mobile which you can present to any pharmacy and have your medication dispensed.

If you are ineligible for an ePrescription token, a traditional prescription can be sent directly to your local pharmacy for immediate collection.