Punters are furious after betting agencies such as Ladbrokes, Sportsbet and Betfair crashed hours before the Melbourne Cup.
The websites and smartphone apps both crashed, with punters unable to place bets.
A statement on Sportsbet’s website said: “We’re currently experiencing issues with deposits via PayPal and we are working to have this resolved ASAP. In the mean time please try an alternative deposit method.”
With all the money that these betting agencies make, you'd think they might have at least one back up server ready to go… You know, just in case the primary server decides to crash on the biggest day of the year😂 #FAIL #sportsbet #Ladbrokes
— Remmyck Cooper (@RemmCooper) November 6, 2018
Ladbrokes who are believed to have been down for the longest period of the three, experienced similar issues prior to last year’s race.
The company said on Twitter, that it was doing all it could to get the site back online as soon as possible.
“We are deeply sorry for the issues that you have experienced today,” the company said.
Customers who were trying to phone Ladbrokes to put Melbourne Cup bets on also reported issues, with many unable to reach anyone.
On Sportsbet’s smartphone app, users reported that they couldn’t place or view previous bets.
— anthony brogan (@broges99) November 6, 2018
Users on social media expressed anger due to the sites and apps crashing.
“Sportsbet crashes for like the fifth time in the last few months. Taking my business elsewhere @sportsbetcomau. Completely unacceptable,” one Twitter user said.
“Stressed much? Can’t punt on Melbourne Cup is a national disgrace. I will be deleting my accounts,” another user said.
Sportsbet, Betfair and Ladbrokes have been contacted for comment.