Life Tech The govt is reading what you post online

The govt is reading what you post online

Hacking Team's flagship product works by installing malicious software on a target's phone or computer.
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The net is tightening for all Australians.

Last week the government proudly announced that it was monitoring social media websites, including Facebook, to crack down on welfare fraud.

Centrelink is trawling not just Facebook but Twitter accounts and eBay.

The revelations came on top of the introduction of metadata laws in October, which critics saw as the biggest invasion of privacy in Australia’s history.

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The mass surveillance is already altering behaviour through self-censorship and the inhibition of normal behaviour, the so-called “chilling effect”, and has greatly expanded the reach of the state into the personal lives of individuals.

Welfare cheats were caught out on sites like Facebook, Instagram and eBay. Photo: AP

One of the world’s leading international security experts, author of Data and Goliath Bruce Schneier, said mass surveillance has profound effects on liberty and justice, fairness and equality, and freedom.

“When we are observed at all times we become conformist, and creativity suffers,” he told The New Daily. “There’s a reason why surveillance states aren’t the ones that flourish; it’s profoundly inhumane.”

Despite protests from the country’s civil liberties organisations, the government is pushing ahead with its program.

General Manager for the Department of Human Services, Hank Jongen, said checks of social media channels were conducted by the department’s trained fraud investigation team.

“We have an obligation to the taxpayer to use all avenues available to us when we are investigating fraud. Social media is used by the department as an information source,” he said.

Bruce Schneier is an expert on cryptography, computer security and privacy. Photo: Getty

“The eBay data-matching program cross-checks Centrelink records against the details of 15,000 eBay users who have sold upwards of $20,000 worth of goods during the last financial year.”

The government claimed to have recovered some $2 million in overpayments from monitoring social media accounts, and $1.7 million by scanning eBay.

Both the general manager Mr Jongen and Human Services Minister Stuart Robert pointedly refused to answer any questions from The New Daily on whether there had been any cost benefit analysis of the operations, how many public servants were employed monitoring social media websites, and whether there had been any research on the negative psychological impacts of their programs.

The taxpayer might be paying for all this mass surveillance, but they are not being given any information on how their money is being spent.

Just last month the names of more than 60 government agencies seeking to access telecommunications data gathered on Australian citizens was released under Freedom of Information legislation. They included the Australian Health Practitioner Regulation Agency, the Australian Postal Corporation, the Australian Taxation Office, as well as many government departments and financial control agencies.

Even the RSPCA in Victoria wants access to your metadata, which includes all your emails, every website you have ever visited, every phone call you’ve made and your location at any given time.

Click the owl   to view the full list of agencies that applied for access to the data

Gerard Thomas, a spokesman for the NSW Welfare Rights Centre, told The New Daily that only 0.02 per cent of 7.3 million Centrelink recipients were prosecuted for fraud and they were seeing cases, for example, of schizophrenics being criminalised.

“Errors and mistakes are not the same as fraud,” he said. “A lot of people make mistakes because the system is incredibly complex, and then they can’t get on the phone to report changes of circumstances. People are not happy with the level of intrusion.”

Vice Chairman of the Australian Privacy Foundation, David Vaile, told The New Daily the monitoring of social media sites by government agencies was now ubiquitous. The levels of surveillance of ordinary people was often exactly the same as that feared by the clinically paranoid.

Civil liberties campaigners in the UK have begun a legal challenge against mass surveillance programs.
Civil liberties groups have questioned the use of mass surveillance.

“When people discover this it comes as a shock,” he said. “Because a lot of it is done in secret and is not transparent, you can’t audit back up the chain, were they justified, did they have a warrant? The uncertainty and invisibility of who is at the other end is a significant, corrosive influence.

“Facebook exposes a lot of people to privacy and security risks. Whether it is for a government to say ‘suckers’, whether that is morally and ethically and policy-wise appropriate is another question.”

Laurie Patton of the lobby group Internet Australia told The New Daily it was an important lesson for people to be aware that all their social media activities were monitored.

“A lot of people are unaware to the extent to which their private information is available to governments and other agencies,” he said. “A significant issue is that people are entitled to know what their information is being used for.”

Senior lecturer in law at UNSW Dr Fergal Davis told The New Daily laws introduced as national security legislation were being misused.

“In Britain it was found under Freedom of Information that data retention was being used predominantly by local government authorities; people not picking up their dog’s waste, leaving their bins out. These are not national security risks. We are seeing the normalisation of that kind of surveillance in Australia.”

John Stapleton has worked as a journalist at The Sydney Morning Herald and The Australian. His most recent book, Terror in Australia: Workers’ Paradise Lost is available in digital format at all major outlets, including Amazon, Barnes & Noble, iBooks, Google Books and at Australia’s major online bookstore Booktopia.


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