Amy Bainbridge
Travel company agrees to issue further refunds for pandemic cancellations
Thousands of Australians who had their travel cancelled due to the COVID-19 pandemic will receive additional refunds from tour operator APT. The...
Singapore had 1,000 COVID cases a day. Here’s how they got on top of it
An initial coronavirus success story, followed by a sudden surge of infections. Victoria’s recent spike in coronavirus cases is eerily similar to Singapore’s. But...
Volkswagen asked to explain lack of emissions scandal compensation for Australians
Volkswagen is being urged to explain why Australian drivers are not being offered compensation for cars fitted with emissions cheating devices. In...
Banana Boat sunscreen users suffer ‘horrific’ burns
A Melbourne woman whose legs were scorched after going into the sun and a Brisbane mother whose children were left with large...
NBN complaints soar by almost 150 per cent
Poor speeds and drop-outs are among the biggest problems for people connected to the National Broadband Network (NBN). The Telecommunications Industry Ombudsman’s...
Cash Converters to refund millions to stung consumers
Payday lender Cash Converters will refund consumers millions of dollars and pay an infringement notice after an investigation by the Australian Securities...
Real estate and retailers our most despised companies
New South Wales has become the first state to launch a complaints register publicly listing the companies which receive the most complaints...
ACCC: We are still paying too much for petrol
Australian motorists are paying the lowest petrol prices in 14 years, yet retailers are earning higher margins than ever before, according to...
Bill shock looms for solar-power users
Thousands of Australians will be hit by electricity bill shock of about $1,500 when generous solar feed-in tariffs are rolled back in...
App developers clamour for live petrol price data
Potential new apps could help motorists find cheap fuel, but there will be limitations.