Nothing to fear from Amazon: former ACCC boss
Former competition tsar Graeme Samuel has rubbished claims Amazon will slug consumers with sky-high prices by crushing Australian competitors.
âThat is the argument most often used to try and prevent this kind of competition,â Professor Samuel, ACCC boss from 2003 to 2011, told The New Daily.
âFunny thing, it hasnât happened in any other industry in which it has been threatened.â
Coles and Woolworths in petrol. Aldi in groceries. Kogan and Catch of the Day in retail. Amaysim in telcos. âThey havenât driven out the competition,â he said.
âAmazon is part of the technological revolution thatâs occurring globally at the moment. It ought to be welcomed.â
Gerry Harvey, founder of retail giant Harvey Norman, has been the most high-profile critic of Amazon since it formally announced it is âmaking plans nowâ to launch its retail arm in Australia.
Mr Harvey told News Corp the government should prevent the ârampaging animalâ, which pays âvirtually no taxâ, from entering the country before it uses predatory pricing to become âthe last one standingâ.
Unions are also concerned about Amazonâs labour practices in overseas jurisdictions.
Professor Samuel said thwarting Amazonâs entry was the equivalent of trying to stop the tide.
âA business that tries to resist that sort of change or asks government to try to resist it are really asking government to adorn the crown of King Canute. Thatâs just not on, not going to happen.â
He was referring to the legend of King Canute who rebuffed the flattery of his courtiers by commanding the waves to halt. Upon his failure, he removed his crown to signify that God alone can claim kingly power.
Professor Samuel said the eventual capitulation of state governments to taxi app Uber proved that regulators must eventually âbow to the will of consumersâ.
âBusiness has to adapt to the needs of consumers, not consumers adapting to the needs of business,â he said.
âWhere different areas open up, consumers gravitate to them. Others want different services and thatâs the great beauty of consumer empowerment, the great beauty of competition. Itâs when governments step in to try and restrict it that you end up with a problem.â
He acknowledged concerns about Amazonâs labour practices, but said this should be dealt with separately.
âNo one condones, whether itâs Amazon or 7-Eleven or some of the franchise practices weâve seen written about recently, no one condones those. But you donât stop the provision of a service to consumers because of that. What you do is, you regulate the issue of workplace relations and the way thatâs dealt with. Thatâs why we have those regulations in place.â
Dr Sean Sands, director of Monash Universityâs Australian Centre for Retail Studies, agreed that predatory pricing by Amazon was not âa serious problem in the foreseeable futureâ.
âIf you look at the US, Amazon prices are still extremely competitive, and theyâve been in the US markets for a long, long time and diverting into all sorts of categories like food and so on,â Dr Sands told The New Daily.
âYes, in some areas they are impacting competition, but I think if youâre a retailer or a store that wants to compete on price, your day is gone. You need to compete on more than price. Amazon has got price tied up.â








